The Future of Healthcare is Person Centered Care
Person Centered Care 2025 – it’s high time that we nudge the rhetoric into reality. This is our 3rd podcast interviewing Professor Sir Jonathan Asbridge and Professor Andrew Miles who are the two senior officers and founders of The European Society for Person Centered Healthcare in the UK.
This is our 3rd podcast interviewing Professor Sir Jonathan Asbridge and Professor Andrew Miles who are the two senior officers and founders of The European Society for Person Centered Healthcare in the UK. They are here to continue our panel discussion on Person Centered Care in all its many dimensions and to refer to their latest article Person Centered Care 2025 – it’s high time that we nudge the rhetoric into reality which is featured in the September to December 2025 Mosaic’s Newsletter.
During their discussion on this podcast, they will be referring to several important points and conclusions within their article Person Centered Care 2025. This article can be found on our website mosaichomecare.com under the blog section. https://mosaichomecare.com/blog/person-centered-care-2025-its-high-time-that-we-nudge-the-rhetoric-into-reality/ and you can find this article on our person centered care section of our website: https://mosaichomecare.com/about/person-centered-care/
Some of the questions we focused on during the interview are:
- What was your first experience in person centered care that led you to where you are now?
- How can you get people in the health care industry to experience that first step? And we know that everybody’s first step will be different depending on several factors.
At the start of your article, Person Centered Care 2025 – it’s high time that we nudge the rhetoric into reality, you raise the risk of decoupling of person centered care, as a selectable option, from care itself.
You also discuss the difficulties of putting person centered care into operational practice and the complexities of delivering PCC itself. You also discuss the evolution of person centered care, within a complex cost constrained system that is slow to change, as opposed to a revolution. In amidst the complexity, you reference both the educational imperative, the importance of being informed, and the disruptive thinking, the need to be open to change and its benefits.
JT of Mosaic Home Care discusses multiple PCC models, some of the differences in terminology and definition may of course prove significant. They may place boundaries around the extent of person centeredness, but they may also serve to help define the differences and highlight the extent of the benefits of different approaches.
Discussed in the YouTube video the point about evolution as opposed to revolution is important: revolution is a change imposed whereas evolution is a change that is first tested and naturally selected – bottom up/top down. A revolution would risk significant operational and cost issues, successful or otherwise, that our current system may not be able to afford to make at this juncture).
An important point that a critical barrier is a confusion as to what care should look like. Given that care is part of a wider system, this confusion is something that runs from top to bottom, from the operational and strategic to the providers of care. Explain how do you see this confusion at the various levels of the healthcare system and how important leadership from the top in addressing systemic barrier to change? Many of the layers of the system may have no direct interaction with care yet what they do many have considerable impact.
JT provides input with regards to Mosaic Home Care Services & Community Resource Centre:
“Within Mosaic one of the key factors behind our development of our PCC model was that we had control and independence over the care we provide and how we allocated resources. If we had been within a franchise or unit with a contracted care agency or public health unit reliant on funding and with specific remit for care delivery we would not have developed our model. Our ability to deliver and develop PCC benefited from being outside of the system. Importantly, we also took the time to research and look outside of our own immediate domain of operation to draw on knowledge across a much wider spectrum.”
Mosaic Home Care Services & Community Resource Centre believes that person centeredness and person centered care is part of a continuum. We all interact with differing scope and opportunity at different points of the continuum, and all individuals on all sides, are unique. But once we are aware of the continuum and the scope of our interactions as determined often by our environment itself. Understanding how person centeredness evolves depending on whether you are a clinician with limited interaction, a family doctor with ongoing interaction, a nurse or personal support worker in the home or social workers in their various domains would better help an understanding of what care should look like throughout. We need a better view of the person and the wider system and factors that impact the person and how we can improve. We also need to acknowledge that we lack the resources to do everything that we must collaborate and work together and focus on what this wider definition of person centeredness and its system can bring to the table. That is a very large part of what we aim to do here at Mosaic.
I would also like to mention the Actioning Group of PCC here in Ontario Canada through Trillium Health Partners in their work on Person Centered Care. The actioning group consists of health care professionals, researchers, community agencies, government agencies. Some of the areas we are working on as an actioning group for the future are: To build relationships within national and international networks, encourage a holistic approach for PCC, build capacity for actioning PCC within and across organizations.
There has been an awful lot to discuss on this podcast today on the PCC movement. One last and final question and can you also elaborate on the ESPCH7 conference being held in London UK in 2025. And how would individuals contact you to find out more or to be added to the list for information? andrew.miles@pchealthcare.org.uk